As I am sitting here, believing myself to be so tech savvy, I am arguing with my PC. I LOVE my Nook - it keeps my pages, allows me to have to bring my textbook back and forth from work. In theory - I can read any of my books on my e-library on my phone, PC or Nook. So no matter where I am, there is something to keep my attention. Sounds good - I love toys - was so sad when I have to give up my grade program that allowed me to sync it with my PDA, have gone through several generations of i-Pods. I love gadgets. The tech department at school loves me - I will pilot anything. When there was no money for a SmartBoard - I made one, literally - out of duct tape, PVC pipe, magnets, a Wii Mote and Bluetooth dongle. So when I cannot get something that seems to be a no brainer, it bugs the Begeezers out of me. It should be as simple as downloading the software and logging in, right?? NO!
I put it off until I had time, I have time and cannot get it to play nicely - with my phone or laptop. There are 3 titles (free classics) that appear - none of my purchases or "real downloads". I have searched their help section, posted on the FB Nook discussion tab, called them - only to have them tell me to, "Come on in!" I laughed at the poor clerk. They couldn't figure out what was so funny. I asked if there was anyone who could work with me on the phone - No, I must come for customer service. So...does babysitting come with this customer service? Now she laughed, of course not, why would it. Ummm, because I have 4 kids - 2 of whom will demand my complete and undivided attention while I am trying to troubleshoot this lovely program. Her response - "Just leave them with their father!" Well - duh, why didn't I think of that!! Oh yeah - "BECAUSE HE IS WORKING A 48 HOUR SHIFT AT THE FIREHOUSE!!" my mind screamed. In this day and age, how do you presume there is a father, or that he is available. If he were in Afghanistan would you feel bad?? Anyway, I smile at the phone and tell her politely that he has to work until Friday. Her response - "Then I guess we'll see you then." No think I might have to bug my dad to take the Muppets for me, so I can fix this tonight AND speak with the Customer Service manager. The selling point for the Nook was the personalized service - this was not service at all, much less personalized.
So, in the mean time. If anyone is a Nook user and has a suggestion, toss them my way. I have installed and uninstalled the software, restarted the program, asked it to play nicely - all to no avail. Let me know what your thoughts are.
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